At the end of the journey, guests arrive at Santa Claus’s home to meet him and tell him what they’d like for Christmas. Before heading home, each child will also receive a small keepsake from Santa to commemorate the experience.
Reservations are strongly encouraged, though on-the-spot reservations will be available, subject to availability. And this year, guests with limited time can purchase tickets for the Santa Express lane, available Friday through Sunday, to skip Santaland village and head directly to Santa.
Reservations are available daily from November 23 through December 24. To make a free reservation for Macy’s Santaland, visit The Macy's website beginning on November 18. For more information about the experience, contact Macy’s Holiday Hotline at (212) 494-4495.